Damage Prevention Specialist
7 months contract
Primary Job Duties and Responsibilities (Essential Job Functions) Performs audits of utility locating contractors or MEC locators to ensure tickets are completed within applicable state one call laws, marking standards, accuracy and documentation including proper standby notification. Knowledge of utility locating best practices, proper standby process, excavation best practices and applicable state one call laws. Performs analysis of locates in areas of high locate volumes and identified heavy hitter contractors for site visits and/or communication to the excavators of protective measures which must be taken during excavation, boring, trenching or horizontal directional drilling to prevent accidental damage to MEC gas facilities. Provides excavation best practice training to identified excavators and other parties. Performs standby activities to assure proper action is taken to expose and provide protection to MEC facilities. Perform immediate investigation of excavation damages including witness statements, supporting photographs, utilizing hit kit tools, completing the corresponding investigation forms and identifying the root cause of the excavation damage. Investigates and makes recommendations on tools and materials for locating and damage prevention. Is required to work during emergencies. Subject to overtime, emergency call–in, and outdoor work in all types of weather. Perform any additional responsibilities as requested or assigned. Communications/Contacts: Internal – Gas delivery management, gas delivery operations personnel, AIM personnel (mapping), gas engineering, claims personnel External – governmental agencies, one-call centers, other utilities, contractors, plumbers, vendors, customers, operating centers, and other related entities Performance Expectations (Key Success Factors)Perform responsibilities as directed, within determined time frames and with a high-degree of accuracy. Establish and maintain effective work relationships within the department and the company. Demonstrate ability to interpret construction drawings, gas/electric maps and records. Demonstrate skills in facility locating and safe excavation practices. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of the position are known and followed; understand and comply with all policies, codes and regulations applicable to the position and the company. Position Requirements: Associate’s degree in an engineering related field. (Typically three years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate’s degree.) Four or more years of gas or other utility operations, construction, excavation or locating experience. Knowledge of excavation equipment, damage prevention standards, state and federal damage prevention regulations, and state one call laws. Knowledge of safety and construction work practices, including a working knowledge of gas operations and safety when working in and around excavations. Strong time management skills, including the ability to prioritize and handle multiple projects with multiple internal and external clients. Effective oral and written communication skills with a strong focus on customer service. Strong technical computer skills, including understanding of Microsoft Office applications (Word, Excel, PowerPoint). Effective analytical and problem-solving skills. Employees must be able to perform the essential functions of the position, with or without an accommodation. Demonstration of knowledge and understanding of human performance improvement techniques. Evaluate present practices and implement processes, concepts, training and tools to prevent, detect and correct human errors that may adversely impact the safe, reliable operation of the electric transmission and distribution system.