Angaza creates software that enables businesses to sell life-changing products, on credit, to low-income consumers in emerging markets. Our technology uses an IoT network of connected devices, mobile payments, and machine learning to accelerate the adoption of solar energy systems, smartphones, and appliances.
Over 2 billion people across the globe live off-grid or are unbanked. Connecting this population to power, productive use appliances, and financial services represents a $400 Billion+ current market opportunity. Angaza’s B2B technology platform enables distribution businesses in emerging markets to grow their revenue by over 8x by extending their sales and credit offerings to this consumer base.
When a family in Tanzania (or Nicaragua, or Nigeria, or India…) pays a weekly installment on their new home solar installation, their payment is processed by Angaza backend software. When a distributor monitors the repayment performance of their loan portfolio, they use an Angaza web application to do so. Our software is already used by businesses in 40+ countries around the world to improve the daily lives of over 4 million people.
Role Summary
Angaza is hiring a Vice President of People Operations to join our executive leadership team. The ideal candidate will be a dynamic, hands-on leader excited to establish and implement a people strategy that translates between San Francisco, Nairobi, and future regional offices, as we rapidly approach 100 global employees. At Angaza, People Operations works with every department in the company to create a vibrant culture that promotes individual growth and positive collaboration. The Vice President of People Operations will build on an existing foundation to create or enhance all aspects of our people strategy including human resources, performance management, talent acquisition, employee engagement and retention, employee resource allocation, compensation, benefits, manager training, and culture initiatives. The position will be based in our San Francisco office reporting to the Co-Founder/COO, and will require occasional global travel.
Responsibilities
- Cultivate and deepen our company culture
- Continue to cultivate a company environment that celebrates diversity and inclusion among people of varied backgrounds, experiences, and perspectives
- Serve as a senior advisor to the executive team on all people related matters to ensure the company has the talent, processes/systems, and policies necessary to support our strategic and financial goals
- Strengthen our people analytics and utilize a data-driven approach to identify trends and recommend proactive solutions for employee performance, retention, and engagement
- Ensure HR compliance across all offices and own benefits plan administration
- Build trust with employees across all layers of the organization and be an active listener and effective problem solver of people issues
- Evaluate, streamline and improve current recruiting processes
- Strengthen our compensation philosophy to ensure fair, equitable payment practices across all job functions
- Implement scalable initiatives that empower our leaders to be better managers
- Develop programs that prepare high-potential employees for management roles
- Enhance team-wide learning and professional development programs
- Ensure that the executive team has the "pulse of the company" in order to make proactive and effective organizational decisions
- Manage, develop, and grow the PeopleOps subteam
Qualifications
- 8+ years experience in a People Operations/HR role; experience designing and implementing People Operations at a high-growth start-up and experience managing across international offices a major plus
- Bachelor’s degree; higher degree or related certifications a plus
- A self-starter and comfortable with building systems and processes from scratch. Thrives in a “lean startup” style environment of experimentation, learning, and execution
- Expert understanding of employment law, compensation, benefits, organizational development, employee relations, and training; comfort with HR systems and tools (ATS, HRIS, etc.)
- Comfortable operating in international business settings; ability to attend to local norms for establishing strong relationships
- A natural coach and mentor who relates well with others, listens effectively and can build rapport with a diverse and global team
- Enthusiastic and creative leader with the ability to inspire others
- Experience being goal-oriented and comfortable measuring your team’s success by quantitative performance
- Analytical and process-oriented mindset
- Extraordinary attention to detail
- Excellent verbal and written communication skills
- Exemplify Angaza’s key values: impact-driven, empathetic, courageous, trustworthy, curious, and collaborative
To Apply
Please submit both a résumé and cover letter using the form below. Applicants who do not submit cover letters will not be considered. Due to the volume of applicants, we will only be able to follow up with the most promising applicants. We plan to fill this position quickly, with a start date as soon as possible.