Must be a Career level server who is extremely customer oriented and endlessly dedicated to customer satisfaction.
Learning the Menu
Servers must be experts on a restaurant’s offerings. When patrons inquire about food choices, Fine Dining Servers should be able to explain ingredients, preparation techniques and available substitutions. They know about daily specials or seasonal offerings not on the menu and convey information about these additional choices to the dining party. Servers also may offer suggestions to enhance the experience, such as which Prosecco or wine pairs well with a given entrée.
Servers take food and beverage orders from customers, deliver written requests to the kitchen for preparation, carry items to the table in the proper order, help the bus staff as needed with the removal of finished plates, refill drinks and collect payment when the meal is over.
Providing Customer Service
Whether a food item isn’t up to satisfaction, a guest drops his fork and needs another one or the air conditioning is too cold, Prossimo servers will rectify the problem.