** This is a 3-6 month contract for Medicaid open enrollment**
AltaStaffis currently on the look out for top talent for our client that specializes in the health careindustry. This opportunity is Full Time, Monday - Friday with weekends off. * We are looking for individuals who possess conflict resolution, problem solving, and team work skills to apply for thisMember Services position. This is NOT a sales position*! If you are interested in healthcare, please apply and we can reach back out.
- * Respond to telephone or written correspondence inquiries from members and/or providers within established time frames utilizing current reference materials and available resources
- Provide assistance to members and/or providers regarding website registration and navigation
- Make outbound calls calls to assist Individuals with Healthcare benefits and to perform health care assessments
- Update their system and re-connect with members and perform Health Risk Screenings,quick non-medical assessments
- Update the appropriate systems while speaking with Members
- Schedule annual care visits for members
- Remind/help members use Client's services that are offered to them
- Provide top-level Customer Service!
- Salary: $16-$17/hour
- Must have open availability 7:30 am-6:30 pm, M-F (40 hour work week)
- Health Care Benefits: Health, Dental and Vision
- High School degree or equivalent required
- Previous Customer Service Experience Required
Job Type: Full-time