Member Services Representative (3-6 month contract)

Job Description

** This is a 3-6 month contract for Medicaid open enrollment**

AltaStaffis currently on the look out for top talent for our client that specializes in the health careindustry. This opportunity is Full Time, Monday - Friday with weekends off. * We are looking for individuals who possess conflict resolution, problem solving, and team work skills to apply for thisMember Services position. This is NOT a sales position*! If you are interested in healthcare, please apply and we can reach back out.

Job Description

  • * Respond to telephone or written correspondence inquiries from members and/or providers within established time frames utilizing current reference materials and available resources
  • Provide assistance to members and/or providers regarding website registration and navigation
  • Make outbound calls calls to assist Individuals with Healthcare benefits and to perform health care assessments
  • Update their system and re-connect with members and perform Health Risk Screenings,quick non-medical assessments
  • Update the appropriate systems while speaking with Members
  • Schedule annual care visits for members
  • Remind/help members use Client's services that are offered to them
  • Provide top-level Customer Service!

Additional Details/Requirements:

  • Salary: $16-$17/hour
  • Must have open availability 7:30 am-6:30 pm, M-F (40 hour work week)
  • Health Care Benefits: Health, Dental and Vision
  • High School degree or equivalent required
  • Previous Customer Service Experience Required
Job Type: Full-time

Salary: $16-$17/hour

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