Guest Relations Associate

Allagash Brewing Company has consistently been rated as a top attraction in Portland (Trip Advisor) and makes many lists as one of the best brewery tours in the country. We are looking for several enthusiastic, hard-working people with excellent customer service skills to join our team. 

As a Guest Relations Associate, you’ll be in a frontline customer interaction role that is key to providing each visitor to the brewery with a memorable experience.  A day at work may include greeting visitors and checking identification, pouring beer and explaining different styles of beer, tending to the appearance and organization of the store and tour area, ringing up customers at the cash register for  beer and/or merchandise and generally being friendly and approachable to the more than 200,000 diverse guests we welcome from all over the US, and the world.  

We provide comprehensive training on our beer and the beer making process. Essential is the ability to be a calm and pleasant in a busy and sometimes loud environment, a professional attitude toward serving and tasting beer, and the ability to effectively communicate with different types of customers and coworkers.  Retail and/or hospitality experience is a strong plus, particularly in busy seasonal, tourist heavy situations. 

This job is physical in nature: you will be on your feet much of the day. In addition, you’ll need to be able to lift and carry cases and kegs of beer that can weigh up to 40 pounds. 

We currently have part-time, full-time and per-diem positions available.   Weekend work is required. Full-time positions are additionally required to give tours and talk to groups of up to 25 people at a time, following an extensive training period.

Check out this link for more exciting details about working in our Tasting Room!

For consideration, please submit a resume and cover letter indicating the type of role you desire and why your skills would be a great addition to Allagash.  This is a rolling application process and we will be accepting applications until September 9th, however please do not hesitate to get applications in promptly. 


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