Solutions Engineer

AiFi is building exceptional technology that enables scalable checkout-free retail solutions for stores from 1500-square foot mom and pop shops to 50,000-square foot mega-stores with tens of thousands of products. Winner of 2018 NVIDIA Inception AI award and 2018 VISA Everywhere Initiative; Ranked in the Top 100 artificial intelligence companies in the world by CBInsights.

We’re looking for someone who’s not only interested in their own success, but also in the success of others. As a Solutions Engineer, your focus will be to increase customer adoption of our emerging product, driving retention, and mitigating churn. From onboarding to mature client relationships, your dedication to our customers will yield growth – both for them and for our company.

If you love:
  • ensuring that customers are meeting their desired outcomes while using our products. 
  • being passionate about engaging and helping people. 
  • collaborating well with all parties that you work with – whether it’s with our internal engineers and sales team or with our customers striving to create win/win situations for everyone…and you have fun doing so! 

What you need for the role:   
  • BS in a technical field; or equivalent combination of education and working experience. 
  • 2+ years of previous IT/network administration experience 
  • solid understanding of software and hardware deployment 
  • linux command line and shell scripting 
  • network configuration and administration 
  • creative problem solving 
  • entrepreneurial & persistence 
 
If you have one of these experiences it is even better
  • scrappy early stage start-up experience  
  • electrical engineering, electro-mechanical and/or preferred

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