Communications Intern

Term: Fall

About AdmitHub
We are a higher education company using artificial intelligence and machine learning to power a chatbot-driven text-messaging platform that supports students to and through college. Our bots help students find the answers they need — wherever they are and whenever they need it — and offer colleges a way to give one-on-one support to vast numbers of students.

AdmitHub is both mission- and margin-driven. We also believe in rigorous independent research of our products, especially with respect to at-risk students. Click here to find a link to our GSU research study.

Visit our Instagram @admithubhq to learn more!

Responsibilities

Reporting to our Partner Operations Specialist, you will provide guidance to students as they navigate their way to and through college by training our AI chatbots to get better, smarter, and more useful! 

Specifically, you will be:

  1. Responding to text-message questions from students getting ready to attend college in the fall
  2. Identifying key information about dozens of colleges in the US — such as admissions, financial aid, student services and housing — and translating that information into bite-size communications suitable for text messages.
  3. Teaching our chatbots to provide better responses about our partner institutions

Additionally, you will be able to support different teams in our company with specific projects to improve our student and partner experience with our products. 

Some past projects that interns have completed include:

  • Drafting creative and engaging text campaigns to be sent to thousands of students
  • Writing code to help the company better interpret user analytics and improve our product
  • Cleaning and consolidating our knowledge base to improve user experience
  • Performing a competitive analysis of other players in the space

Experience
  • You are an undergraduate student. We’ll need you to deeply understand the student populations we serve.
  • Minimum of 15 hours commitment per week.
  • You have strong verbal and written communication skills.
  • You have the ability to be flexible in a startup environment.
  • You have strong attention to detail.
  • You are responsible and punctual.
  • You are passionate about increasing access to education.

 It would pique our interest if you have
  • Experience working at an admissions or financial aid office, as a tour guide, or in other university-related offices
  • Customer-facing experience

Benefits
  • $15/hr
  • Work with a badass team
  • We’re foodies! We have catered company lunch every other week! 🍔
  • Fun, modern and open office in Downtown Crossing!
  • Fun monthly company events
  • Swag on swag on swag
  • Casual dress code
  • Click here to read a blog about working for us as an intern

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