As a Technical Solution Engineer of AdColony, you are at the cross-function of business and engineering helping clients and internal commercial teams to resolve their problems in a technical way. You will be expected to directly face and coordinate advertising and publishing clients to unblock their technical issues at the pre-sales, integration and post-sales phases.
Requirements:
· 2-4 years of technical background experience in mobile advertising platforms or related companies
· Technical understanding of the user acquisition process for mobile applications
· Familiarity with mobile attribution mechanism and mobile ad tracking products/companies, such as AppsFlyer and Adjust
· Familiarity with common database operations: writing SQL statements based on different requirements
· Familiarity with mobile ad SDK mechanism
· A good understanding of web communication knowledge and familiarity with major web debugging tools
· Solid customer service experience and a consultative mindset
· A good skill of reading and writing a technical document
· A good communication skill is a must: the ability of a complete understanding from commercial teams and a good translation of the solution to them is required
· Motivated self-starter, ownership taker, with experience working in a scrappy start-up type environment
· Bachelor's degree or MBA preferred
A Plus:
· A good concept of the mobile advertising network
· Familiarity with at least one of the programming languages: Java/Kotlin/Objective-C/Swift
· A mobile application developer background
Major Responsibilities:
· Integrate with new tracking partners
· Support with AdColony ad SDK integrations
· Troubleshoot the tracking and attribution related issues for clients
· Troubleshoot and analyze live campaigns performance
· Troubleshoot SDK issues and escalate to engineers if necessary
· Any further possible technical related tasks and responsibilities