Solutions Engineer

As a Technical Solution Engineer of AdColony, you are at the cross-function of business and engineering helping clients and internal commercial teams to resolve their problems in a technical way. You will be expected to directly face and coordinate advertising and publishing clients to unblock their technical issues at the pre-sales, integration and post-sales phases.

Requirements: 
·       2-4 years of technical background experience in mobile advertising platforms or related companies
·       Technical understanding of the user acquisition process for mobile applications
·       Familiarity with mobile attribution mechanism and mobile ad tracking products/companies, such as AppsFlyer and Adjust
·       Familiarity with common database operations: writing SQL statements based on different requirements
·       Familiarity with mobile ad SDK mechanism
·       A good understanding of web communication knowledge and familiarity with major web debugging tools
·       Solid customer service experience and a consultative mindset
·       A good skill of reading and writing a technical document
·       A good communication skill is a must: the ability of a complete understanding from commercial teams and a good translation of the solution to them is required
·       Motivated self-starter, ownership taker, with experience working in a scrappy start-up type environment
·       Bachelor's degree or MBA preferred
A Plus:
·       A good concept of the mobile advertising network
·       Familiarity with at least one of the programming languages: Java/Kotlin/Objective-C/Swift
·       A mobile application developer background
 
Major Responsibilities:
·       Integrate with new tracking partners
·       Support with AdColony ad SDK integrations
·       Troubleshoot the tracking and attribution related issues for clients
·       Troubleshoot and analyze live campaigns performance
·       Troubleshoot SDK issues and escalate to engineers if necessary
·       Any further possible technical related tasks and responsibilities 
 

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