Office Administrator

Office Administrator - Full Time Permanent

Ackroo is seeking an Office Administrator for a position at our Stoney Creek office. Reporting to the Director of Finance and Operations, the Office Administrator will support the Finance and Operations Department as well as teams such as Development, Onboarding and Support, and Sales. You will join a dynamic, fast-paced and highly skilled team with lots of opportunity for growth. You should be self-motivated, energetic, and have a passion for helping others.

Key Responsibilities:
  • Answer phones and redirect calls to appropriate departments
  • Help troubleshoot basic support inquiries
  • Manage and order office supplies
  • Book car rentals, hotels, flights, events, etc.
  • Ship and fulfill customer inventory orders as well as track and reconcile shipping documents with shipping partners
  • Aid with a collection of customers past due invoices and inquiries
  • Support management team with initial recruitment screening for new hires
  • Count, track and analyze inventory, and produce inventory reports
  • Any other assigned tasks as seen fit based on candidate

Required Skills/Qualifications:
  • Proficient in the use of Microsoft Office Suite
  • Must have strong attention to detail and be able to multitask
  • Highly organized and methodical
  • Professional, friendly and have a positive attitude
  • Ability to work independently but also as part of a team
  • Dedicated to excellence and self-motivated
  • Professional written and verbal communication skills 
  • Ability to provide, accept, and integrate constructive feedback
  • Experience with Office Administration is an asset but not required

Skills that will be an asset to the job but are not required:
  • Salesforce Classic/Lightning CRM
  • Switchboard Experience
  • Gmail and Google Drive

  • Bilingual French & English *IS REQUIRED*

  • $40,000

What We Offer:
Great work environment, competitive pay, full employee benefits, stock options, high career growth capability, and on-going training and development.

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