- **Must have a current Secret Clearance** Public Trust is not accepted nor does our company sponsor clearances.
- Security+ Certification
- Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
- One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
- Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II.