IT Help Desk

  • $20.62/hour
  • Pay: 20.62/hr

    Requirements:
    1. **Must have a current Secret Clearance** Public Trust is not accepted nor does our company sponsor clearances.
    2. Security+ Certification 

    Description:
    • Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services.
    • One (1) year experience in IT required including at least one (1) year of customer service experience in IT.
    • Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II. 
       

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