ACTIVE SECRET CLEARANCE REQUIRED
Under broad direction, oversee operations in support of the Enterprise Service Desk and existing non-local Service Desks. Review and correlate tailored reports. Oversee review and correlation of audits. Oversee Tier 2 or higher analysis in response to Service Desk escalation. Oversee ticket management process.
- Perform tasks related to the operation, servicing, trouble shooting, and account administration of Active Directory, Exchange, ADAM, and the GAL.
- Manage all SysAdmin activities and overall operation of Remedy software.
- Maintain overall required levels of performance of Information Technology Services.
- High School Diploma or GED.
- 4+ years of IT experience.
- compTIA security+
- Active Secret Clearance or higher