Enterprise Service Desk (Active Secret Clearance)

Responsibilities
  • Conduct operations in support of the Enterprise Service Desk
  • Execute scripts
  • Answer calls
  • Troubleshoot/resolve/and or escalate technical issues
  • Ticket Remedy
  • Correlate events and incidents for management of Information Technology (IT) Services

MINIMUM REQUIREMENTS 
  • Active Secret DOD Clearance
  • 3+ years of experience
  • CompTIA Sec+

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