NetOps Specialist

Active DoD Secret Clearance Required 

Under broad direction:
  • Oversee the infrastructure and network operation, responding appropriately to alerts and events. 
  • Oversee incident resolution, ensuring appropriate response to escalations. 
  • Coordinate infrastructure repairs, including directing remote activities to ensure continuity for service delivery. 
  • Review root cause analysis documentation to address performance management and incident correlation issues. 
  • Provide data center support where appropriate. 
  • Oversee daily shift activities and document in appropriate reporting and ticketing tools and ensure continuity for any outstanding issues. 
  • Provide incident notification to Government representatives. 

  • Ten plus (10+) years of IT experience required. 
  • Possess at least two of the following: a CISCO Certified Network Professional (CCNP), CISCO Certified Design Professional (CCDP), Microsoft Certified Technology Specialist (MCTS), or a Microsoft Certified Solutions Associate (MCSA) certification. 
  • Current Security+ certification

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