The Techno - Functional Consultant is responsible for assisting our customers with the design and deployment of their SAP Ariba solutions. As functional experts, they will help lead the customer in the build, testing and deployment of their software solution and associated business processes.
Lead functional scope definition and design for Ariba Sourcing solution
Uses knowledge of customer's business and industry to assess findings and shape solutions.
Influences the opinions and decisions of clients using understanding of client's organizational processes and structure.
Knows customer problems and anticipates their needs.
Identifies client issues and approaches for determining potential solutions.
Dedicated to delivering exceptional results.
Makes the client successful within the realm and scope of the Statement of Work (SOW).
Leads customers through the lifecycle of an Ariba implementation.
Guides customers through the design process to make decisions with full visibility into Ariba Best Practices.
Assists customers in the development of processes and procedures which leverage Ariba solution functionality being deployed.
Authors Functional and Technical design documents.
Plans and manages project tasks and resources to ensure deliverables are on time, within budget, and meet quality standards to achieve high customer satisfaction.
Often will lead some portion of the customer deployment.
Can deploy Ariba solutions that they may not have previously deployed.
Shares expertise through training and communications with customers ensuring knowledge transfer and the desired level of self-sufficiency is achieved.
Ariba Solution Expertise
Builds solution, customer, and industry knowledge by leveraging the appropriate resources.
Synthesizes learnings into a logical story using quantitative/qualitative data and/or sound reasoning.
Communicates to effectively resolve problems or issues.
Experience with Ariba and EBS integration
Executes with minimal guidance and shows strong initiative.
Works with project manager to determine what resources/skills are needed (e.g., other consultants, product management, engineering, Shared Services (former GSO), technical support) and brings them in as necessary.
Maintains regular communication with team members (e.g., face-to-face, via voicemails, emails) so everyone understands what the others are working on.
Proactively collaborates with teammates to anticipate and respond to issues that could impact solution delivery (e.g., change in scope).
Displays proactive communication (i.e., face-to-face meetings and phone calls are more frequent than emails).
A minimum of three (3) to five (5) years experience with "Big 5" consulting firm or comparable in systems implementation, process re-engineering or a related discipline in a team lead or manager role
Demonstrated ability to successfully manage large scale projects
Bachelor's degree in business, marketing or technical discipline
Excellent written, verbal, and presentation skills.
Strong analytical and organizational talent
Ability to work onsite in San Diego Office, 4 days a week.