IT Help Desk (Entry) (Active Secret Clearance Required)

Position: Enterprise Service Desk Specialist Mid (Help Desk)

Pay: $21.25/hr

Location: Camp Lejeune, NC 

Clearance: Must have active Secret Clearance

Certification: Security+

Job Description:

 Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. One (1) year experience in IT required including at least one (1) year of customer service experience in IT. 

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