Senior Program Manager (Training)

Candidate must possess or be able to obtain a Public Trust clearance.

This position will be performed in Spokane, WA; Seattle, WA or Tacoma, WA.

ACI Federal  has an upcoming opening for a highly talented Senior Program Manager (Training).

Key Requirements:
  • Lead the overall program organization, serve as the primary point of contact for the U.S. Government Client and contribute significantly to overall product strategy, design and implementation.
  • Lead establishment of an enterprise wide eLearning tool that meets the requirements of each Service to better coordinate medical education services and resources.
  • Coordinate consolidation and streamlining of administrative and oversight functions for medical education and training programs, initiatives, and schools.
  • Coordinate professional development and sustainment programs.
  • Facilitate centralized training review process to ensure medical education and training is coordinated.
  • Manage training to end users at designated treatment facilities.
  • Manage sustainment training for enterprise systems including the current  clinical system training mission
  • Lead team to incorporate recommended user, clinic, and business process re-engineering suggestions and recommendations. 
  • Foster a collaborative environment to ensure the delivery of excellent experiences to end-users.
  • Capture, prepare and document various training related activities for monthly deliverables and quality improvement.
  • At least 10 years of experience with healthcare operations and provider training
  • Graduate Degree in a related field
  • Knowledge of existing VA’s EHR (VistA) 
  • At least 3 years of experience managing large teams and coordination with multiple stakeholders
  • Familiarity with the medical provider domain in general and military medical care in particular
  • Knowledge of Veterans Administration, including mission, requirements and ability to quickly respond to high visibility requests 

Desired Qualifications:
  • An active project management certification is strongly preferred.
  • Experience working with Cerner/MHS Genesis
  • Knowledge of existing VA’s EHR (VistA), in particular the data components
  • Strong organizational and prioritization skills
  • Ability to think strategically to effectively assess clients’ situation and assemble service solutions to meet clients’ needs
  • Knowledge of Veterans Administration, including mission, requirements and ability to quickly respond to high visibility requests

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