JADOCS Field Service Analyst Journeyman

  • $75,000.00 - $85,000.00/year
  • Clearance level needed: Secret

    General Responsibilities:
    • Interface JADOCS to external C4I systems
    • Apply hardware and software updates and patches
    • Maintain and keep Servers in compliance to Defense Information System Agency (DISA) security standards
    • Provide support for various JADOCS network configurations
    • Setup and verify that interfaces are working and properly configured
    • Maintain knowledge of other C4I systems for interface control
    • Assist units to facilitate and develop JADOCS procedures into Joint Fires & Effects integration
    • Assist in Joint-Targeting Tactics, Techniques, & Procedures (TTP) development
    • Ensure JADOCS system is high state of readiness to include cyber security assurance
    • Prepare and submit periodic reports, travel requests, trip reports, and After Action Reports as required.
    • Implement and operate JADOCS at designated site(s) - Install, configure and maintain JADOCS server(s) & workstations
    • Ensure JADOCS Server(s) and/or workstations are Information Assurance (IA) / Cyber Security compliant
    • Coordinate with users, communication systems, network, and C4I application SMEs to resolve computer software and hardware problems
    • Teach basic user or enhancement training on an as needed basis and conduct collective training prior to joint-level exercises
    • Conduct over-the-shoulder training
    • Be able to develop JADOCS quick start guides and handbooks to assist in JADOCS-user operations
    • Be able to provide briefings and give demonstrations
    • Provide support as needed to the deployment of JADOCS on both FAT-Client and Virtual Client architecture/network.
    • Provide JADOCS guidance to JADOCS users for the development of Tactics, Techniques, & Procedures (TTPs) and/or Concept of Operations (CONOPs) of JADOCS procedures in the execution of Joint Dynamic Targeting
    • Instruct basic and recurring user training to US Armed Forces personnel per unit’s training program or by request to ensure continuity of operations
    • Develop briefings and/or training materials to enhance JADOCS user’s understanding and increase proficiency
    • Provide system administration training to A6/N6/G6/S6 Information Technicians/System Administrators to ensure continuity of operations at remote or non-assigned JADOCS FSE support locations
    • Support JADOCS at CONUS and OCONUS locations worldwide and aboard ships during daily operations, exercises, contingencies, deployments, humanitarian assistance or disaster relief missions, and other operations as required.
    • Possession of a TOP SECRET security clearance is required to begin employment;  US Citizenship is required.
    • At least three (3) years JADOCS experience, solving and analyzing system/software issues in the functional area to which assigned.
    • Certifications for Security + IAT Level II and windows 7 computing environment are REQUIRED.
    • Must be Deployable

    Mandatory Skills Requirements:
    • Active Top Secret Clearance
    • Current Security+ Certfication with current CE

    Experience: Bachelors degree or equivalent, 6+ years of experience

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