Field Service Analyst Journeyman TGS Systems

  • $65,000.00 - $75,000.00/year
  • Clearance level needed: TS/SCI

    General Resposibilities:

    DCGS-A Field  Tactical Ground System (TGS)  Service Analyst will perform duties as a Field Service Analyst (FSA) for initializing, placing into operation, and troubleshooting the hardware and software interfaces of this system. This position will support the U.S. Army Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC) Software Engineering Center (SEC) Field Support Directorate (FSD) to perform resident engineering and technical support to the Warfighter. In addition, this position will align with the local Army Field Support Battalions to provide support for exercises, combat operations, and contingency operations.
    Mandatory Skills:
    DoD 8570 IAT Level II (CompTIA Security Plus)
    •Deploy, configure, and document complex VMware environments including but not limited to engineering designs and recommendations, deployment plans, system configurations, assembly guides and operational smart books.
    •Install, configure, and maintain the vCenter server instance and it’s applicable database server/services.   •Install and configure Socket GXP, FM Comms, TGS, OSRVT,and JTT, systems for TGS and DCGS-A  systems.
    •Knowldege of TGS  setup and installation
    •Knowledge of JSTARS, MTI, FMV and GEOINT functions and adminstration of systems
    •Install configure, and maintain all ESX/ESXi hosts within the environment.      
    •Create virtual machines in support of POR system fielding, integration, and/or expansion.    
    •Create, configure, and maintain resource clusters ensuring an efficient and balanced environment for all tenant POR systems
    •Manages Virtual Machine snapshots to reduce overall impact to the system storage environment.     
    •Ensure proper initial installation as well as subsequent installations of updates/patches.    
    •Perform regular checks of system components for errors and application of necessary corrective action.   
    •Provide technical support to internal and external users. To include tenant POR system administrators.   
    •Troubleshoot problems and take corrective action on a timely and effective basis.     
    •Provide routine status updates to organizational leadership.       
    •Coordinate virtual environment infrastructure resource requirements with organizational IT resource management to ensure timely access to storage, networking, and backup/archive solution resources.  
    •Performs remote administration to secondary sites as assigned.       
    •Provides adhoc support to tenant POR server administrators.       
    •May be required to Work as Teir ,I II and III Support. 

    Experience: 2+ Years with Bachelors degree in related field

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