Analyst/Developer

Basic Qualifications:

  • Work Experience: 3+ years as ServiceNow developer or administrator
  • Certifications: ITIL Foundations Certification, ServiceNow developer or system administration certification a plus.
  • Skills: Strong ServiceNow configuration and development skills, solid understanding of the ITIL framework and all phases of the service lifecycle. Experience with process design and ServiceNow Security Operations module a plus.  Experience using Agile development methods, and well versed in leveraging ServiceNow Update Sets and regression testing.
 

Preferred Qualifications: ITIL Foundations Certification, ServiceNow System Administration Certification

Preferred Skills: ServiceNow Service Portal Development, current experience in Kingston release (or higher).

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