4ocean is on a mission to save the world’s oceans, and we are looking for a Sales Operations Specialist to help us advance our cause.
About 4ocean
4ocean is a purpose-driven business. We clean the world’s ocean and coastlines while working to stop the inflow of plastic by changing consumption habits. Unlike many other environmentally focused companies, we are not a nonprofit, and believe in creating sustainable business solutions to achieve our goals rather than relying on donations or grants.
We were founded in 2017 by two surfers who dedicated themselves to cleaning the ocean and working to end the ocean plastic crisis. They launched the company by creating a handmade bracelet and promising to pull a pound of trash for every bracelet they sold. With the money raised from the sales of these bracelets, we have been able to employ hundreds of people to clean the ocean full-time and pull over 5 million pounds of trash from the ocean and coastlines.
Bracelet sales are just the beginning. We are building an assortment of high quality, sustainably made products that will help people reduce their dependence on single-use plastic, reuse the materials we collect from the ocean, and celebrate the 4ocean brand and ocean-conscious lifestyle.
Beyond our products, we combat the ocean plastic crisis through technology, cleanups, influence, and education. Our ocean clean-up operations, currently in the U.S., Haiti, and Indonesia, are meticulously documented and audited for transparency, and we are regularly expanding to new locations and deploying new clean-up technologies.
About This Position
We are looking for our first ever Sales Operations Specialist, a role that will be located in our super cool headquarters near the beach in Boca Raton, FL.
Reporting to the Director of Sales, you will provide the high-level and detailed analytics required to support strategic decision making. You will lead the charge when it comes to forecasting, matching supply with demand while working cross-functionally between Sales, Operations and Finance counterparts to ensure optimal customer service levels are met, thus making a huge impact both for the business and our customer's experience. Note: This is NOT a Developer role nor a Sales Representative type of role. It is for someone that is organized, analytical and can help to bridge sales and operations/fulfillment functions.
Other fun stuff you’ll get to do:
- Take ownership of data for all wholesale customers
- Work alongside our Business Intelligence (BI) function to co-design a holistic strategy to provide data-driven insights across the business
- Contribute to the build-out and optimization of our data warehouse environment to support the BI needs across the organization.
- Drive weekly order process and pull internal shortage reports and match against customer orders
- Work with limited historical data (it's a start up!) and current data to validate sales forecasts and promotion plans
- Report quarterly revenue and how sales are tracking to budget
- Anticipate volume spikes or reductions based on data form Order and Forecast book.
- Work to reduce/eliminate any charge-back potential through coordination with internal partners
- Partner with cross functional teams to prepare for order processing to ensure timely submissions of sales orders and requests
- Use data-driven decision-making to consistently improve our systems and address major gaps
- Act as liaison between our internal sales, warehouse, and production teams
- Complete vendor onboarding documents for retailers
- Provide administrative support for sales team and support sales force with general questions and operations
- Manage maintenance and communication of various sales materials, e.g. collateral postings and updates, marketing and online tools
- Continuous improvement – play a key role on the team to identify opportunities, develop strategies, and design execution of projects and programs to increase sales productivity and improve operational efficiency
Qualifications:
As a Sales Operations Specialist you will bring at least 3 years of relevant experience and a passion for driving business decisions through utilizing key indicators. You will have enough experience to be confident building this function nearly from scratch.
Here are a few other things we will need you to have:
- Bachelor’s Degree in Business, Marketing or relevant field
- Expertise in Microsoft applications (especially Excel) plus some familiarity with ERP and CRM systems
- Previous relevant experience working at a product company working with Sales Operations, Merchandising Operations or Planning functions
- A solid understanding of the wholesale ordering process (such as ASN documents)
- Expert-level analytical and quantitative skills
- Excellent organization skills
- Strong data analytics acumen and process oriented
- Willing to travel as required
- Excellent verbal and written communication skills with the ability to partner with various levels of leadership within the organization
- Comfort in a fast-paced, always changing start-up environment
- Team-first, optimistic and solution-driven orientation
- Drive to play an important role in a business that makes a difference in the world
- Personal passion for sustainability and cleaning the world’s oceans
Bonus points if you have:
- EDI experience
- Experience working with wholesale retailers / distributors.
It's also important that all 4ocean employees naturally live and embrace our core values:
- Ocean first
- Transparency
- Think big, act quickly
- Nudge don’t judge
- We’re in this together
- Get stoked!
4ocean LLC is proud to be an Equal Opportunity Employer.