Description
24-Hour Medical Staffing Services, LLC is hiring experienced Medical Case Administrator to join our growing team of healthcare professionals.
JOB OVERVIEW:
- Specialty: Medical Case Administrator
- Shift: Monday- Friday 8:00am to 5:00pm
- Duration: TEMP to hire
- Salary: $19
- Location: San Dimas, CA
- Start Date: ASAP
Job Summary:
Receive and respond to inbound client calls and e-mails ensuring exceptional customer service is provided with
every interaction.
Essential Duties and Responsibilities
• Accept and triage referred cases from clients via phone
• Promote and maintain positive relationship with client
• Schedule claimant appointments per contract and company guidelines
• Enter appointment information, notes, and appropriate CPT codes into case management systems
• Utilize map applications to ensure scheduling within contract guidelines
• Re-schedule claimant appointments per contract and company guidelines
• Work closely with exam prep team to ensure effective and timely case management
• Perform other duties and responsibilities as assigned
Competencies:
• Ability to effectively manage competing priorities in a fast paced environment, and superior follow
through skills
• Possess excellent verbal and written communication skills
• Demonstrate superior customer service skills
• Knowledge and understanding of medical terminology preferred
• Knowledge of Windows 7 Operating System, Microsoft Office, Outlook, Excel, Word, Internet Explorer
• Detail oriented and possess the ability to effectively plan, prioritize, and organize their work
• Must be self-motivated, and possess exceptional interpersonal skills
Education and/or Experience: (includes certificate & licenses)
• High School diploma, or equivalent (GED)
• 0 to 1 years of experience with computers, data entry, and various software applications
BENEFITS:
- 24-Hour Medical Staffing Services provides professional liability and workers compensation coverage
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan with company match
- Weekly Pay and Direct Deposit
If you're interested, please: Apply with your Resume/Application