Description
24-Hour Medical Staffing Services, LLC is hiring experienced Technical Provider Liaison to join our growing team of healthcare professionals.
Specialty: Technical Provider Liaison
Location: San antonio, Texas
Start Date: July 22, 2019
Duration: 6-12 months
Pay Rate: $17.75/ hour
Shift: 8-5 M-F Weekends not required
Essential Duties and Responsibilities
Conduct new provider technical orientation and re-orientation as needed including implementation,
monitoring and performance of providers and business tools
Creates, maintains and delivers training curricula via teleconferencing tools
Responsible for supporting the execution of policies and procedures, provider and provider staff
education on workflow training, updates and maintenance on processes and tools specific to QTC
Conduct user acceptance testing as needed for changes to applicable software applications
May provide quality assurance through medical report review and specialty exam reports and provide
feedback to providers
Responsible for timely and accurate completion of daily workload, ensure departmental standards are
met related to timeliness and accuracy of provider modifications and aid in resolution of administrative
issues, concerns or problems
Assist in creating training aids for providers and staff as necessary
Perform other duties and responsibilities as assigned
Competencies:
Experience with Windows and Mac platforms and MS Office applications
Experience with multiple operating systems and web browsers
Knowledge of Citrix application, installations and troubleshooting
Ability to troubleshoot technical issues with providers in person and/or WebEx (e.g., unlocking medical
records, password resets, etc.)
Basic knowledge and understanding of CRM
Effectively interface with clients, Operational/Clinic personnel, claimants, and providers on a regular basis
Ability to effectively manage competing priorities, with a sense of urgency
Demonstrated ability to work independently, take initiative and be self-motivated, as well as work in a team environment
Good Presentation skills
Good communication skills
Excellent customer service skills
Knowledge of training needs assessment and gap analysis
Ability to quickly learn a variety of systems/software including proprietary
Education and/or Experience: (includes certificate & licenses)
Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education
0 to 3 years relevant professional experience required
Software testing experience preferred
BENEFITS:
- 24-Hour Medical Staffing Services provides professional liability and workers compensation coverage
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan with company match
- Weekly Pay and Direct Deposit
If you're interested, please: Apply with your Resume/Application