Technical Provider Liaison in San Antonio, TX

 
Description
24-Hour Medical Staffing Services, LLC is hiring experienced  Technical Provider Liaison to join our growing team of healthcare professionals. 
  
Specialty:       Technical Provider Liaison 
Location:        San antonio, Texas
Start Date:      July 22, 2019
Duration:         6-12 months
Pay Rate:        $17.75/ hour
Shift:                8-5 M-F Weekends not    required  

Essential Duties and Responsibilities
 Conduct new provider technical orientation and re-orientation as needed including implementation,
monitoring and performance of providers and business tools
 Creates, maintains and delivers training curricula via teleconferencing tools
 Responsible for supporting the execution of policies and procedures, provider and provider staff
education on workflow training, updates and maintenance on processes and tools specific to QTC
 Conduct user acceptance testing as needed for changes to applicable software applications
 May provide quality assurance through medical report review and specialty exam reports and provide
feedback to providers
 Responsible for timely and accurate completion of daily workload, ensure departmental standards are
met related to timeliness and accuracy of provider modifications and aid in resolution of administrative
issues, concerns or problems
 Assist in creating training aids for providers and staff as necessary
 Perform other duties and responsibilities as assigned

Competencies:
 Experience with Windows and Mac platforms and MS Office applications
 Experience with multiple operating systems and web browsers
 Knowledge of Citrix application, installations and troubleshooting
 Ability to troubleshoot technical issues with providers in person and/or WebEx (e.g., unlocking medical
records, password resets, etc.)
 Basic knowledge and understanding of CRM
 Effectively interface with clients, Operational/Clinic personnel, claimants, and providers on a regular basis
 Ability to effectively manage competing priorities, with a sense of urgency
 Demonstrated ability to work independently, take initiative and be self-motivated, as well as work in a team environment
 Good Presentation skills
 Good communication skills
 Excellent customer service skills
 Knowledge of training needs assessment and gap analysis
 Ability to quickly learn a variety of systems/software including proprietary

Education and/or Experience: (includes certificate & licenses)
 Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined education
 0 to 3 years relevant professional experience required
 Software testing experience preferred

BENEFITS:
  • 24-Hour Medical Staffing Services provides professional liability and workers compensation coverage
  • Medical, Dental, and Vision Insurance 
  • 401K Retirement Plan with company match
  • Weekly Pay and Direct Deposit 

If you're interested, please: Apply with your Resume/Application 

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