Medical Records Operations Supervisor in San Antonio, Texas

 
24-Hour Medical Staffing Services, LLC is hiring experienced MedicaL Records Supervisor
to join our growing team of healthcare professionals.

JOB OVERVIEW:
  • Specialty:       MedicaL Records Supervisor 
  • Shift:               Monday – Friday  8:00am – 4:30pm 
  • Duration:        Direct Hire
  • Salary:            $55,000 
  • Location:       San Antonio, Texas
  • Start Date:     09/16/2019

Essential Duties and Responsibilities
 Responsible for the specific team performance in order to achieve the operational goals of timeliness, quality, and customer service
 Responsible for coordinating subordinate employee onboarding and training, performance assessment, work assignments, salary, and recognition/disciplinary actions
 Manage processes and procedures to ensure timely and quality completion of work according to clients contractual obligations
 Responsible for the daily operational workflow, to include communication with external and internal customers, resolution of claimant, provider, and client issues, and identify workflow concerns for specific cases and employees
 Ensure the use of best practice workflows and operational excellence in activities are utilized
 Direct the training of team members on workflow and contractual modifications expeditiously
 Manage processes focused on effective customer service, ensure immediate escalation of issues, and participate in meetings to discuss the case management process
 Analyze and report on a monthly and quarterly basis operational statistics
 Perform other duties and responsibilities as assigned 

Competencies:
 Strong leadership skills with the ability to prioritize and delegate effectively
 Demonstrated ability to work independently, take initiative and be self-motivated
 Ability to effectively manage competing priorities with a sense of urgency
 Sound knowledge and understanding of medical terminology and body systems
 Strong communication skills, both verbal and written
 Possess excellent organizational and follow up skills,  with a strong attention to detail
 Possess and demonstrate skills necessary to analyze information, problems, procedures and  situations
 Proficient in Windows operating systems and Microsoft Office suites
 Strong working knowledge of electronic scheduling systems and Electronic Medical Records (EMR)
 Strong working knowledge of case management programs

Education and/or Experience: (includes certificate & licenses)
 Bachelor’s degree from an accredited college in a healthcare related field or equivalent
experience/combined education
 Minimum 6 years of supervisory or management experience preferably in a heath care setting
 Project management and medical case management life cycle experience is preferred
 Must be able to successfully pass National Agency Check with Inquiries (NACI) background
investigation

BENEFITS:
* 24-Hour Medical Staffing Services provides professional liability and workers compensation coverage
* Medical, Dental, and Vision Insurance
* 401K Retirement Plan with company match
* Weekly Pay and Direct Deposit
* Referral Bonuses

Ask us about our referral program, and you could make up to $500 or more! 
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 If you’re interested, please: Apply with your Resume/Application 

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