Description
24-Hour Medical Staffing Services, LLC is hiring experienced Provider Utilization Coordinator
to join our growing team of healthcare professionals.
JOB OVERVIEW:
- Specialty: Provider Utilization Coordinator
- Shift: M- F 8- 4:30 (late shift once a week and Saturday once a month)
- Duration: 6 months
- Salary: $13
- Location: San Antonio, TX 78229
- Start Date: July 29, 2019
Essential Duties and Responsibilities:
Consistent and effective communication with IPA providers and operations
Ability to effectively utilize reports and tools to communicate IPA provider schedules to the providers and to communicate and escalate information and trends to VAO
Proactively communicate issues/concerns with IPA provider schedules proactively to VAO leadership teams as necessary
Ability to coordinate with regional utilization manager (RUM) on IPA utilization issues
Responsible for building and adjusting provider’s schedules
Constantly evaluates the utilization of dedicated IPA providers
Prevention of gaps and overbooking in provider’s electronic schedules
Time slot capitalization which includes communication with operations scheduling staff
Effective management of electronic confirmation systems (i.e.eMessenger, Pega communicator, ACD) in order to minimize no show rates
Efficiently utilizes electronic tools and workflows in order to manage resources such as: ECW, UCM, eProcess and other tools as necessary
Ability to prioritize operations and provider’s requests when and if necessary
Any other duties as assigned
Competencies:
Excellent communication skills in English, both written and verbal
Proficient in relevant computer applications (i.e. MS Outlook, Electronic Scheduling software) with an ability to learn new software quickly.
Ability to follow and adhere to standardized process workflow on a daily basis
Ability to communicate effectively with providers of all specialties
Exceptional customer service principles and practices to both internal and external customers
Excellent data entry and typing skills
Highly skilled in multi-tasking while managing multiple priorities
Able to work various shifts and hours to cover multiple times zones
Strong knowledge of administrative and clerical processes
Demonstrated ability to work as a team member as well as an individual contributor
Education and/or Experience:
High School diploma, or equivalent (GED)
0 to 1 years of experience in a high volume healthcare setting with daily utilization of electronic scheduling software
Experience utilizing EMR or case management software
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
BENEFITS:
- 24-Hour Medical Staffing Services provides professional liability and workers compensation coverage
- Medical, Dental, and Vision Insurance
- 401K Retirement Plan with company match
- Weekly Pay and Direct Deposit
If you're interested, please: Apply with your Resume/Application