Technical Provider Liaison - Temp to Hire - San Antonio, Tx

24-Hour Medical Staffing Services, LLC is hiring experienced Technical Provider Liaison to join our growing team of healthcare professionals.

Specialty:         Technical Provider Liaison
 Salary:             $17.00
Location:          San Antonio, Tx
 Start Date:      A S A P
 Duration:         3-6 months
 Shift:                M-F 8:00 am - 5:00 pm

Job Summary

The Technical Provider Liaison is responsible for conducting new provider technical orientation including
implementation of software, monitoring and performance of providers via teleconferencing tools. Ensure
execution of policies and procedures, provider and provider staff education for updates and maintenance of QTC
specific tools.

Essential Duties and Responsibilities:

  • Conduct new provider technical orientation and re-orientation as needed including implementation,
  • monitoring and performance of providers and business tools
  • Creates, maintains and delivers training curricula via teleconferencing tools
  • Responsible for supporting the execution of policies and procedures, provider and provider staff
  • education on workflow training, updates and maintenance on processes and tools specific to QTC
  • Conduct user acceptance testing as needed for changes to applicable software applications
  • May provide quality assurance through medical report review and specialty exam reports and provide
  • feedback to providers
  • Responsible for timely and accurate completion of daily workload, ensure departmental standards are
  • met related to timeliness and accuracy of provider modifications and aid in resolution of administrative
  • issues, concerns or problems
  • Assist in creating training aids for providers and staff as necessary
  • Perform other duties and responsibilities as assigned


Competencies:

  • Experience with Windows and Mac platforms and MS Office applications
  • Experience with multiple operating systems and web browsers
  • Knowledge of Citrix application, installations and troubleshooting
  • Ability to troubleshoot technical issues with providers in person and/or WebEx (e.g., unlocking medical
  • records, password resets, etc.)
  • Basic knowledge and understanding of CRM
  • Effectively interface with clients, Operational/Clinic personnel, claimants, and providers on a regular
  • basis
  • Ability to effectively manage competing priorities, with a sense of urgency
  • Demonstrated ability to work independently, take initiative and be self-motivated, as well as work in a
  • team environment
  • Good Presentation skills
  • Good communication skills
  • Excellent customer service skills
  • Knowledge of training needs assessment and gap analysis
  • Ability to quickly learn a variety of systems/software including proprietary


Education and/or Experience:  (includes certificate & licenses)

  • Bachelor’s degree from an accredited college in a related discipline, or equivalent experience/combined
  • 0 to 3 years relevant professional experience required
  • Software testing experience preferred
 
 BENEFITS:

 24 Hour Medical Benefits Offers:
Competitive Pay Packages
Medical, Dental, and Vision Insurance 
401 (k) Retirement Plan with company matches
Non-taxable Spending Accounts and other voluntary benefits
Furnished housing or housing stipend
Weekly Pay and Direct Deposit 
Professional liability and workers compensation coverage
Referral Bonuses
24/7 Contact and support

 
 Ask us about our referral program, and you could make up to $500 or more! 
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 If you’re interested, please: Apply with your Resume/Application


Technical Provider Liaison, Temp to Hire, San Antonio Tx

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