About 24-7 Intouch
24-7 Intouch is a global customer care and technology company, providing value-driven solutions for over 19 years. Using the most advanced technology, 24-7 Intouch’s customizable customer care platform uses insights to build loyalty and increase revenue for their partners. 24-7 Intouch takes pride in developing top to bottom brand alignment for partners while delivering exceptional customer experiences.
About the Job
We’re searching for a Human Resources Manager to support and manage different HR functions within our Winnipeg campuses and internationally.
As Human Resource Manager, You Will…
- Manage the recruiting and selection process for all levels of the organization
- Compile selection criteria and job analysis to post, interview and making hire recommendations
- Assist in the development and implementation of programs that will drive increased employee satisfaction
- Identify and initiate Human Resource process improvements
- Support the communication, reporting and related governance of employment regulations
- Assist in the development and maintenance of company salary structure, documentation and job evaluation systems
- Perform competitive market analysis of compensation and benefit programs
- Conduct new employee orientations and reorientations as policies and benefits change
- Maintain HR databases, computer software systems and manual filing systems
As Human Resource Manager, You Have…
- Bachelor's Degree in Human Resources, HR Designation achieved or in process (preferred)
- A minimum of 3-5 years of HR experience in a fast-paced environment
- Demonstrated expertise in developing and managing relationships with internal customers
- Must have experience investigating matters and making recommendations/ decisions based upon findings
- Above average verbal and written communication skills - ability to speak accurately, use proper grammar and good enunciation.
- Strong analytical, problem solving and decision-making skills
- The ability to adapt within a fast-paced, dynamic and changing environment
- The ability to self-manage, organize multiple tasks with accuracy and timeliness
- The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
- The ability to listen and maintain patience during difficult situations
- The ability to work independently and with a team
- A service-oriented attitude
- The ability to travel internationally when required