DevOps Engineer

ABOUT US
 
24-7 Intouch is a global contact center & technology company that delivers innovative and value-driven customer service solutions across all industries via an omnichannel approach that includes voice, social media management, live chat, email, fraud, UAT, self-service, and back office administration. Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand alignment for partners to create exceptional customer experiences.

For more on our company culture, follow the link to Our Story - https://vimeo.com/177119191


ABOUT THE JOB

We are changing the way people think about customer service by leveraging software technology, and we need your help!

We are seeking a DevOps Engineer to take control of our development and deployment pipelines within 24-7 Intouch’s Laivly product development division. We’re looking for an entrepreneurial mindset, a fearless attitude, and a passion to take software technology to the next level. Our team takes pride in our work, but also in the way we do it, so if you’re a creative, daring developer, we have a place for you. The office also has lots of great amenities including a staff-only fully equipped gym, bubble hockey, and arcade machines.


As a DevOps Engineer, You Will…

  • Work with our development, quality assurance and infrastructure team to further refine our automated build and deployment systems
  • Maintain and configure our build and deployment systems supporting the development team
  • Work in a fast paced agile software development environment
  • Build automations and reports to refine and improve our SDLC
  • Aid in tracking the performance of our systems and providing proactive alerting on issues
  • Research, design and implement special projects to build the next phase of our application environment


As a DevOps Engineer, You Have…

  • At least 2 years of DevOps experience
  • Experience with C# development preferred, ASP.NET an asset
  • Experience with mobile development preferred (iOS and Android), Xamarin an asset
  • Experience with Python development preferred
  • Experience with Docker and Kubernetes an asset
  • Experience with cloud design, automation and management an asset
  • Experience with automated testing an asset
  • Experience with BASH, PowerShell and other scripting tools an asset
  • Creative problem solving skills
  • Ability to meet aggressive deadlines and handle multiple and complex projects
  • Excellent communication skills

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