Payroll Specialist

ABOUT US

24-7 Intouch is a global contact center & technology company that delivers innovative and value-driven customer service solutions across all industries via an omnichannel approach that includes voice, social media management, live chat, email, fraud, UAT, self-service, and back office administration. Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 18 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand alignment for partners to create exceptional customer experiences.

For more on our company culture, follow the link to Our Story - https://vimeo.com/177119191 


DUTIES AND RESPONSIBILITIES

  • Conducts validation of submitted payroll documents from different LOB and sites
  • Creates Timekeeping Report
  • Responsible for regular payroll processing together with payroll providers
  • Maintains Employee database; ensuring changes are accurate and updated on a timely basis
  • Maintains high degree of customer service for all support queries and ensure resolution of payroll disputes
  • Other task that may be assigned


EXPERIENCE AND QUALIFICATIONS

  • Candidate must possess at least a Bachelor's/College Degree, Finance/Accountancy/Banking or equivalent.
  • At least 1 year of related work experience required in a BPO / Call Center setting.
  • Attention to detail
  • Reliability
  • Ability to work independently
  • With good interpersonal skills
  • With good negotiating and organizing skills as well as keen for detail
  • Ability to work both in collaboration with a team or work independently
  • Amenable to work in UP Town Center in Katipunan, Quezon City and on a midshift schedule.


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