Senior Software Developer

Laivly is a division of 24-7 Intouch that specializes in emerging technology. Our team of data scientists, developers, and researchers are dedicated to creating unique solutions by partnering smart technology with friendly humans to maximize the potential of customer service interactions. We empower human potential with artificial intelligence and machine learning to enhance quality, empathy, and productivity in measurable ways for the benefit of the brands and consumers we serve.

24-7 Intouch is a global contact center & technology company that delivers innovative and value-driven customer service solutions across all industries via an omnichannel approach that includes voice, social media management, live chat, email, fraud, UAT, self-service, and back office administration. Using the most advanced technology in the industry, 24-7 Intouch’s customizable customer care platform allows their clients to utilize business insights to deliver lifetime consumer loyalty and increase incremental revenue. With over 19 years of experience, the 24-7 Intouch team takes pride in building a top to bottom brand alignment for partners to create exceptional customer experiences.

About the Job
We are working with the world’s biggest brands to invent the future of customer service and we need your help!

We are seeking Senior Software Developers to design, develop and implement special projects within 24-7 Intouch’s product development division, Laivly. We’re looking for an entrepreneurial mindset, a fearless attitude and a passion to take software technology to the next level. Our team not only takes pride in our work, but also in the way we do it. If you’re a creative and daring developer, we are the place for you. 

As Senior Software Developer, You Will…
  • Work with a team of developers to build tools to improve customer experience
  • Work in a fast-paced agile software development environment
  • Develop applications that interface with multiple systems (web, desktop, telephony systems, etc…)
  • Interact with product stakeholders to show off your work and gain feedback
  • Bring your ideas and try new things
  • Have fun building something new and amazing!
  • Chill out with a bubble hockey or pinball game
  • Enjoy free snacks!

As Senior Software Developer, You Have…
  • At least 5 years of software development experience
  • Experience in C# development required
  • Experience with Object Relationship Mapping like Entity framework is required
  • Experience with automated testing (Unit testing, Selenium, etc…)
  • Experience with databases and data access
  • Experience building and consuming web services
  • Experience with working within a team and mentoring other developers
  • Strong software architecture and design experience using modern techniques
  • Strong knowledge of web technologies(, CSS, Javascript, JQuery OR desktop application stacks (WPF)
  • Understanding or experience in an agile development environment
  • Understanding or experience with automated continuous deployment strategies
  • Great communication skills and can play nice with others
  • A fun attitude...because let's face it, boring won’t cut it
  • The ability to see things through and make it to the end of this job description! We like your persistence. Apply now! 

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